RADIX Tree - User interface design

Full case study available on request

User interface re-development for RADIX Tree 2.0, the supply chain traceability and sustainability data management platform.

Global Traceability’s RADIX Tree was initially developed as a solution to the timber traceability requirements of an EU timber regulation (EUTR). It enabled users to connect with their suppliers (and they theirs) to securely share sustainability information (e.g. harvest licenses, transportation permits) that proves their timber product is from a legal source, easily accessible for risk assessment and auditing purposes.

In 2018, RADIX Tree would be moving to a new SAP Hana database which would require a new user interface and major changes to the existing user flow. It was an opportunity to modernise and improve usability of the platform as it moved beyond timber traceability, enabling traceability of any industry supply chain.

Process

Specification for the new design was devised following discussions with the development team, CTO and our account managers. We also gathered feedback and insights from our most active users.  Migration from v1 to v2 would be staggered, so initial design iterations focused on an ‘MVP’ approach, prioritising those essential features of the first migrated users. Designs were first deployed to a demo version, we then underwent extensive usability testing where users, myself and the team could provide insights and present feedback to the dev team in India.